All Systems Operational

About This Site

Welcome to Splash's home for service status. On this page, you will find status information for various Splash services as well as status information for some integral third-party services that Splash relies upon.

Uptime over the past 90 days. View historical uptime.
Logged In Experience ? Operational
90 days ago
99.94 % uptime
Today
Event Page Design (CMS) ? Operational
90 days ago
99.95 % uptime
Today
Guest List Management (RSVP & Ticketed) ? Operational
90 days ago
99.94 % uptime
Today
Event Creation ? Operational
90 days ago
99.95 % uptime
Today
Team Management ? Operational
Analytics & Reporting Operational
Email Design ? Operational
User Login ? Operational
90 days ago
99.95 % uptime
Today
Event Settings Operational
90 days ago
99.95 % uptime
Today
Guest Experience ? Operational
90 days ago
99.99 % uptime
Today
Guest RSVP ? Operational
90 days ago
99.99 % uptime
Today
Guest Ticketing ? Operational
Event Pages ? Operational
Virtual Events ? Operational
Splash API ? Operational
90 days ago
99.92 % uptime
Today
Splash Email Sender (Deliverability) ? Operational
90 days ago
100.0 % uptime
Today
Splash Integrations ? Operational
Integrations Queue Operational
Zoom ? Operational
Marketo ? Operational
HubSpot ? Operational
Salesforce ? Operational
On24 ? Operational
BlueJeans ? Operational
Eloqua ? Operational
Slack ? Operational
Splash API ? Operational
Pardot Operational
Greenhouse Operational
Zapier Operational
Yext Operational
Splash Studio ? Operational
Payment Processing ? Operational
Stripe API Operational
Stripe Checkout.js Operational
Braintree Operational
AWS (Amazon Web Services) Operational
AWS ec2-us-east-1 Operational
AWS s3-sa-east-1 Operational
AWS dynamodb-us-east-1 Operational
EMEA Region (Europe) ? Operational
Mobile Host App (iOS) Operational
Mobile Host App (Android) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Database Configuration Change Jul 30, 2024 08:00-09:00 UTC
We will be updating the configuration of our primary database. We expect a brief service interruption while the configuration is updated. This maintenance has been verified in our pre-production environments as has the new database configuration.
Posted on Jul 26, 2024 - 13:43 UTC
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Maintenance to api.splashthat.com (No Operational Impact)
Completed - The scheduled maintenance has been completed.
Jul 19, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 14:00 UTC
Scheduled - We will be performing non-disruptive maintenance on our api.splashthat.com domain. We do not expect any service interruption as the maintenance has been verified in pre-production environments.
Jul 15, 18:43 UTC
Jul 18, 2024
Email Sending Service Degradation
Resolved - After further investigation, email deliverability is no longer impacted and the platform is functioning as expected. Email analytics may be delayed in appearing within the Email Sender UI, but deliverability processes are operating at expected capacity.
Jul 18, 22:07 UTC
Investigating - Splash is currently experiencing delays in sending emails. We are investigating this issue with our sub-processors and will be ensuring that email functionality becomes fully operational.
Jul 18, 20:51 UTC
Jul 17, 2024
Maintenance on login.splashthat.com
Completed - The scheduled maintenance has been completed.
Jul 17, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 07:00 UTC
Scheduled - We will be performing maintenance on our DNS configuration for login.splashthat.com. During the maintenance, you can expect to see a URL similar to us-east-1-production-splash.us.auth0.com on the login screen. This maintenance has been verified in our pre-production environments. Should there be challenges that extend beyond our initial expectations of service interruption, we have mitigation and rollback plans in place.
Jul 12, 18:31 UTC
Jul 16, 2024
Maintenance on login.splashthat.eu
Completed - The scheduled maintenance has been completed.
Jul 16, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 21:00 UTC
Scheduled - We will be performing maintenance on our DNS configuration for login.splashthat.eu. During the maintenance, you can expect to see a URL similar to eu-central-1-production-splash.us.auth0.com on the login screen. This maintenance has been verified in our pre-production environments. Should there be challenges that extend beyond our initial expectations of service interruption, we have mitigation and rollback plans in place.
Jul 12, 17:16 UTC
Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage