Splash Status

Splash Host App Is Experiencing An Event Visibility Issue

Identified - The issue has been identified and a fix is being implemented.
Jan 17, 2025 - 21:37 UTC

Investigating - Splash Host App is presently experiencing an issue with event visibility for iOS and Android device users. Your ability to view events or check-in guests via the Host App may be temporarily interrupted. Web Check-In Links and Guest List modifications via desktop are not impacted. We are investigating the underlying cause of this issue.
Jan 16, 2025 - 23:29 UTC

About This Site

Welcome to Splash's home for service status. On this page, you will find status information for various Splash services as well as status information for some integral third-party services that Splash relies upon.

Uptime over the past 90 days. View historical uptime.

Logged In Experience Operational

90 days ago

99.99 % uptime

Today

Event Page Design (CMS) Operational

90 days ago

99.99 % uptime

Today

Guest List Management (RSVP & Ticketed) Operational

90 days ago

99.99 % uptime

Today

Event Creation Operational

90 days ago

99.99 % uptime

Today

Team Management Operational

Analytics & Reporting Operational

Email Design Operational

User Login Operational

90 days ago

99.99 % uptime

Today

Event Settings Operational

90 days ago

99.99 % uptime

Today

Guest Experience Operational

90 days ago

99.98 % uptime

Today

Guest RSVP Operational

90 days ago

99.98 % uptime

Today

Guest Ticketing Operational

Event Pages Operational

Virtual Events Operational

Splash API Operational

90 days ago

100.0 % uptime

Today

Splash Email Sender (Deliverability) Operational

90 days ago

100.0 % uptime

Today

Splash Integrations Operational

Integrations Queue Operational

Zoom Operational

Marketo Operational

HubSpot Operational

Salesforce Operational

On24 Operational

BlueJeans Operational

Eloqua Operational

Slack Operational

Splash API Operational

Pardot Operational

Greenhouse Operational

Zapier Operational

Yext Operational

Splash Studio Operational

Payment Processing Operational

Stripe API Operational

Stripe Checkout.js Operational

Braintree Operational

AWS (Amazon Web Services) Operational

AWS ec2-us-east-1 Operational

AWS s3-sa-east-1 Operational

AWS dynamodb-us-east-1 Operational

EMEA Region (Europe) Operational

Mobile Host App (iOS) Operational

Mobile Host App (Android) Degraded Performance

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 25, 2025

No incidents reported today.

Jan 24, 2025

No incidents reported.

Jan 23, 2025

No incidents reported.

Jan 22, 2025

AMER: Database Major Version Upgrade (Operational Impact)

Completed - The scheduled maintenance has been completed.
Jan 22, 11:23 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jan 21, 16:25 UTC

Scheduled - We will be upgrading the version of our primary database. We expect a brief service interruption while the configuration is updated. This maintenance process has been verified in our pre-production environments as has the new database version.
Jan 21, 16:24 UTC

Jan 21, 2025

No incidents reported.

Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

Unresolved incident: Splash Host App Is Experiencing An Event Visibility Issue.

Jan 16, 2025

Jan 15, 2025

No incidents reported.

Jan 14, 2025

EMEA: Database Major Version Upgrade (Operational Impact)

Completed - The scheduled maintenance has been completed.
Jan 14, 23:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 22:00 UTC

Splash Is Experiencing Form Loading and Submission Issues

Postmortem - Read details
Jan 17, 21:36 UTC

Resolved - This incident has been resolved.
Jan 14, 20:23 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 14, 20:05 UTC

Identified - The issue has been identified and a fix is being implemented.
Jan 14, 20:03 UTC

Investigating - We are currently investigating this issue.
Jan 14, 19:44 UTC

Jan 13, 2025

EMEA: Database Configuration Change (Operational Impact)

Completed - The scheduled maintenance has been completed.
Jan 13, 22:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 22:00 UTC

Scheduled - We will be updating the configuration of our primary database. We expect a brief service interruption while the configuration is updated. This maintenance has been verified in our pre-production environments as has the new database configuration.
Jan 9, 19:50 UTC

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

About This Site

Related