Identified - The issue has been identified and a fix is being implemented. Our stop-gap fix will remain in place until the full solution is implemented.
Dec 07, 2024 - 00:02 UTC
Dec 07, 2024 - 00:02 UTC
Update - A stop-gap solution has been put in place while we work to address the root of the issue. Some users may continue to experience errors when accessing the Confirmation Touchpoint.
Dec 06, 2024 - 16:29 UTC
Dec 06, 2024 - 16:29 UTC
Investigating - Splash is presently experiencing an issue with the Confirmation Touchpoint. A subset of users are unable to access, edit, or save changes within the Confirmation Touchpoint (CMS).
We are actively investigating the underlying cause of this issue.
Dec 05, 2024 - 23:53 UTC
We are actively investigating the underlying cause of this issue.
Dec 05, 2024 - 23:53 UTC
About This Site
Welcome to Splash's home for service status. On this page, you will find status information for various Splash services as well as status information for some integral third-party services that Splash relies upon.
Logged In Experience
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Degraded Performance
Event Page Design (CMS)
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Operational
Guest List Management (RSVP & Ticketed)
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Operational
Event Creation
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Operational
Team Management
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Operational
Analytics & Reporting
Operational
Email Design
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Degraded Performance
User Login
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Operational
Event Settings
Operational
Guest Experience
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Operational
Guest RSVP
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Operational
Guest Ticketing
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Operational
Event Pages
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Operational
Virtual Events
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Operational
Splash API
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Operational
Splash Email Sender (Deliverability)
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Operational
Splash Integrations
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Operational
Integrations Queue
Operational
Zoom
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Operational
Marketo
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Operational
HubSpot
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Operational
Salesforce
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Operational
On24
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Operational
BlueJeans
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Operational
Eloqua
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Operational
Slack
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Operational
Splash API
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Operational
Pardot
Operational
Greenhouse
Operational
Zapier
Operational
Yext
Operational
Splash Studio
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Operational
Payment Processing
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Operational
Stripe API
Operational
Stripe Checkout.js
Operational
Braintree
Operational
AWS (Amazon Web Services)
Operational
AWS ec2-us-east-1
Operational
AWS s3-sa-east-1
Operational
AWS dynamodb-us-east-1
Operational
EMEA Region (Europe)
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Operational
Mobile Host App (iOS)
Operational
Mobile Host App (Android)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Splash Minor Database Migration (No Operational Impact)
Dec 12, 2024 08:00-08:30 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Dec 11, 2024 - 22:26 UTC
Dec 11, 2024 - 22:26 UTC
Scheduled -
Splash will perform routine non-disruptive maintenance during the dates/times indicated in this status update.
We will be updating our database configuration for splashthat.com and splashthat.eu. We do not expect service degradation as the maintenance has been automated and verified in pre-production environments.
Dec 11, 2024 - 00:06 UTC
We will be updating our database configuration for splashthat.com and splashthat.eu. We do not expect service degradation as the maintenance has been automated and verified in pre-production environments.
Dec 11, 2024 - 00:06 UTC