Splash Status

All Systems Operational

About This Site

Welcome to Splash's home for service status. On this page, you will find status information for various Splash services as well as status information for some integral third-party services that Splash relies upon.

Splash Website Operational

Splash Email Sender Operational

Splash Integrations Operational

Integrations Queue Operational

Zoom Operational

Marketo Operational

HubSpot Operational

SalesForce Operational

On24 Operational

BlueJeans Operational

Eloqua Operational

Slack Operational

Guest Experience Operational

Guest RSVP Operational

Guest Ticketing Operational

Event Pages Operational

Virtual Events Operational

Logged In Experience Operational

Design Tools Operational

Guest List Management Operational

Event Creation Operational

Team Management Operational

Analytics & Reporting Operational

Stripe (Ticketing Partner) Operational

Stripe API Operational

Stripe Checkout.js Operational

AWS (Amazon Web Services) Operational

AWS ec2-us-east-1 Operational

AWS s3-sa-east-1 Operational

AWS dynamodb-us-east-1 Operational

EMEA Region (Europe) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 21, 2021

No incidents reported today.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

Splash Is Experiencing Site-Wide Downtime

Resolved - This incident has been resolved.
Jun 17, 02:36 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 17, 02:08 UTC

Identified - The issue has been identified and a fix is being implemented.
Jun 17, 01:21 UTC

Update - We are continuing to investigate this issue.
Jun 17, 01:12 UTC

Investigating - Splash is presently experiencing a site-wide issue and is unavailable. We are investigating the underlying cause of this issue.
Jun 17, 01:07 UTC

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

Splash Is Experiencing An Event Page Access Issue

Postmortem - Read details
Jun 14, 16:50 UTC

Resolved - This incident has been resolved.
Jun 8, 12:53 UTC

Update - We are continuing to monitor for any further issues.
Jun 8, 11:02 UTC

Monitoring - We are monitoring the Fastly status page and will update here once the incident is resolved.
Jun 8, 10:57 UTC

Update - Splash is experiencing this issue due to Fastly (CDN service provider)
Jun 8, 10:50 UTC

Update - We are continuing to investigate this issue.
Jun 8, 10:20 UTC

Investigating - Splash is presently experiencing an issue with event page access. Guests’ ability to access event pages is temporarily interrupted. We are investigating the underlying cause of this issue.
Jun 8, 10:18 UTC

Jun 7, 2021

No incidents reported.