All Systems Operational

About This Site

Welcome to Splash's home for service status. On this page, you will find status information for various Splash services as well as status information for some integral third-party services that Splash relies upon.

Uptime over the past 90 days. View historical uptime.
Logged In Experience ? Operational
90 days ago
99.99 % uptime
Today
Event Page Design (CMS) ? Operational
90 days ago
99.99 % uptime
Today
Guest List Management (RSVP & Ticketed) ? Operational
90 days ago
99.99 % uptime
Today
Event Creation ? Operational
90 days ago
99.99 % uptime
Today
Team Management ? Operational
Analytics & Reporting Operational
Email Design ? Operational
User Login ? Operational
90 days ago
99.99 % uptime
Today
Event Settings Operational
90 days ago
99.99 % uptime
Today
Guest Experience ? Operational
90 days ago
100.0 % uptime
Today
Guest RSVP ? Operational
90 days ago
100.0 % uptime
Today
Guest Ticketing ? Operational
Event Pages ? Operational
Virtual Events ? Operational
Splash API ? Operational
90 days ago
100.0 % uptime
Today
Splash Email Sender (Deliverability) ? Operational
90 days ago
100.0 % uptime
Today
Splash Integrations ? Operational
Integrations Queue Operational
Zoom ? Operational
Marketo ? Operational
HubSpot ? Operational
Salesforce ? Operational
On24 ? Operational
BlueJeans ? Operational
Eloqua ? Operational
Slack ? Operational
Splash API ? Operational
Pardot Operational
Greenhouse Operational
Zapier Operational
Yext Operational
Splash Studio ? Operational
Payment Processing ? Operational
Stripe API Operational
Stripe Checkout.js Operational
Braintree Operational
AWS (Amazon Web Services) Operational
AWS ec2-us-east-1 Operational
AWS s3-sa-east-1 Operational
AWS dynamodb-us-east-1 Operational
EMEA Region (Europe) ? Operational
Mobile Host App (iOS) Operational
Mobile Host App (Android) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024
Splash Has Scheduled Non-disruptive Maintenance
Completed - The scheduled maintenance has been completed.
Nov 18, 16:37 UTC
Scheduled - We’ll be adding a new index on the table users both in EMEA and AMER environments. The goal is to speed up a query executed during the login into the platform process. In release, adding this index impacts heavily on the performance, changing the execution time from 4s to 0.130 ms aprox.
Nov 12, 10:27 UTC
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
Splash is Experiencing Elevated Errors
Postmortem - Read details
Nov 15, 19:04 UTC
Resolved - This incident has been resolved.
Nov 14, 18:02 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 14, 17:34 UTC
Update - We are continuing to investigate this issue.
Nov 14, 17:13 UTC
Investigating - We're experiencing an elevated level of errors that impact the loading of event settings and other touchpoints. We are currently looking into the issue.
Nov 14, 17:12 UTC
Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

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